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The Challenges of Finding the Right Contractor

Would you trust someone with $10,000 cash overnight because they seem trustworthy?

Most people would laugh and say, “Of course not.” Yet that’s exactly what happens every day when homeowners hand over large deposits to contractors without real protections in place. The challenge of finding the right contractor isn’t about availability or skill—it’s about trust, accountability, and structure. Once you look under the hood, the system is a mess. Trust is all but an expectation in the construction industry. And 99% of the time, when things go wrong, it comes down to two issues — lack of communication and money. The first causes the fight; the second keeps it going.

In This Article We Want to Focus on Preventive Measures

The Real Problem: A System Offering Safeguards That Only a Tiny Handful Actually Use

The average homeowner doesn’t realize how exposed they are until something goes wrong. Most projects start with a handshake and a check. There’s no neutral third party, no escrow holding the money, and no mediation clause in the contract. If things fall apart, both sides lose—money, time, and reputation.

Even when licenses and insurance are mentioned, they’re rarely verified. Many homeowners assume the state or city has already vetted contractors. In reality, that burden falls entirely on the consumer, who usually has no idea where to start.

And from the contractor’s side, there’s an equally dangerous trap: verbal agreements followed by a written contract presented at the last minute. Too many contractors negotiate verbally, then sign the client’s paperwork without a legal review. It feels efficient in the moment—but when things go wrong, they discover hidden clauses, payment terms, and liability traps they never agreed to. Preparation, not speed, is the real safeguard.

When verbal agreements aren’t honored, the response you’ll almost always hear is, “Do you have that in writing?” Those six words end most disputes before they start—and they’re a harsh reminder that if it isn’t written down, it didn’t happen. Documentation is your only protection when memories fade or intentions shift.

How to Protect Yourself Before You Sign Anything

Preparation Is the Real Protection

Most of the disasters in construction start with the same phrase: “I need it done yesterday.” That urgency pushes people to skip steps—no contract review, no mediation clause, no escrow, no verification. Urgency is the enemy of protection. The best safeguard isn’t luck or trust; it’s preparation.

1. **Use Mediation Agreements** 
Before signing, include a simple mediation clause. It prevents minor disputes from turning into lawsuits and gives both sides a path to resolution. Legitimate contractors won’t hesitate—they appreciate the protection, too.

2. **Use Escrow Funding** 
Avoid paying large deposits directly to anyone. Escrow services hold funds securely and release them only when agreed milestones are met. This protects both parties: the homeowner’s money and the contractor’s effort.

3. **Verify Insurance and Licensing** 
Don’t just take a contractor’s word for it—request copies and check with the issuing agency. A valid liability policy and workers’ compensation coverage protect you if accidents happen on-site.

4. **Get It in Writing** Anything of Importance to Either side should be in a written agreement, verbal agreements have no weight in arbitration.

There Has to Be Some Level of Trust

There are many factors that go into what contractor we choose to hire, but there has to be a level of trust involved for it to be beneficial to both parties. This article is about various measures one can take to protect themselves, but at the end of the day you will hire who you feel comfortable with and is open to whatever direction you like to go, whether it be Arbitration, basic written agreement, and or Escrow.

The solution isn’t more software or paywalls. Transparency, mediation, and accountability, that’s what builds confidence in the construction & trades industries. That’s exactly what Contractors Junction is working hard to build, a site that helps restore consumer confidence working with contractors. Should you decide to use Escrow as a measure of protection Escrow.com is a site sponsor that we make a small percentage from and helps support the Contractors Junction FREE Classifieds mission.

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